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24x7 Availability
Our professional support team is ready to help you 24×7. All you need to do is ask.
But before you ask anything don’t forget to visit our documentation. Chances are that we already have a fix for your problem.
Responsiveness
We will reply to your support request as soon as possible. Most of the time we will reply within the hour. But sometime it might be up to 24 hours.
Quality
Quality of our support is very high. We stand behind our product and we know about our product the most. If we fail to provide necessary support we will refund(for premium products) as per your request.
3rd Party
If there is a problem due to 3rd party theme or plugin. We try to fix that issue from our side as soon as possible. Though it might take some to check and fix compatibility issues.